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AMI PTSI Operations - Field Service Engineer 1, Med Tech

The Innovation Institute

The Innovation Institute

Operations
Ohio, USA
Posted on Jul 12, 2025
AMI PTSI Operations - Field Service Engineer 1, Med Tech

Position Summary:

We are seeking a motivated and entry-level Field Service Engineer (FSE I) to join our growing service team. This role is ideal for individuals with technical aptitude and hands-on experience in electronics, mechanics, or related trades. You will be responsible for installing, maintaining, troubleshooting, and repairing X-ray and medical imaging systems at customer sites.


Key Responsibilities:

  • Perform preventative maintenance, installations, and basic repairs on X-ray and medical imaging systems (training provided).

  • Assist senior engineers on complex service calls and larger projects.

  • Ensure equipment is functioning within OEM specifications and meeting customer expectations.

  • Communicate job status and updates clearly with dispatch, managers, and customers.

  • Accurately complete all required service reports and documentation.

  • Maintain tools, test equipment, and parts inventory.

  • Follow all safety and regulatory requirements at customer sites.


Qualifications:

  • Hands-on experience in electronics, electrical, mechanical, or technical fields (military, trade school, or industry experience preferred).

  • Strong problem-solving and troubleshooting skills.

  • Excellent communication and customer service abilities.

  • Willingness to travel locally and regionally as needed.

  • Valid driver’s license and clean driving record.


Physical Requirements:

  • Ability to lift up to 50 lbs and work in various hospital/clinical environments.

  • Comfortable working around high-voltage equipment with proper training and PPE.


What We Offer:

  • Paid OEM training and on-the-job mentoring.

  • Competitive compensation and benefits.

  • Clear path for career advancement in imaging service.

  • Company vehicle or mileage reimbursement program.