Junior Associate - Optometrist
Remidio Innovative Solutions
Bengaluru, Karnataka, India
Posted on Oct 30, 2025
KEY RESPONSIBILITIES
- Customer Support: Provide technical support to customers and Service Engineers via phone, email, and on-site visits, addressing inquiries and resolving issues promptly. (Candidate should be willing to travel.
- Training: Educate clients and Service Engineers on the proper use and maintenance of optical equipment to enhance user experience.
- Installation and Commissioning: Install and configure optical equipment at customer sites, ensuring proper setup and functionality.
- Maintenance and Repair: Conduct regular preventive maintenance and troubleshooting of optical devices both at customer and at Head office to ensure optimal performance.
- Documentation: Maintain accurate records of service activities, including maintenance logs, repair reports, and customer interactions.
- Collaboration: Work closely with sales and product development teams to provide customer feedback and assist with product improvements.
- Travel: Willingness to travel to customer locations as required.
TECHNICAL COMPETENCIES
- Strong knowledge of optical systems, electronics, and troubleshooting techniques.
BEHAVIORAL COMPETENCIES
- Communication Skills: Excellent verbal and written communication skills; ability to explain technical concepts to non-technical clients.
- Problem-Solving Skills: Strong analytical and troubleshooting skills with attention to detail.