Response Services Overnight Clinician
NeuroFlow
Who We Are
NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how veterans and civilians alike face too many barriers when it comes to receiving appropriate, timely care.
While pursuing his MBA at Wharton, Chris met his future co-founder Adam Pardes, and the two agreed – even the most engaging digital mental health apps in the world wouldn’t truly change the problem; only a solution that systematically integrated behavioral health into the full healthcare ecosystem could create meaningful change. And so they created NeuroFlow.
What We Do:
How We Do It:
The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where “no” or “can’t” is too often the default. NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact on helping to close the divide between mental and physical health.
How You Will Help:
The Response Services Overnight Clinician provides on-call telehealth suicide assessments during overnight hours for emergency department patients at partner health systems. This PRN position supports patients in both Pediatric and Adult Emergency Departments who have been identified as at-risk through suicide screening protocols.
When notified of a consult, the clinician is responsible for conducting comprehensive suicide risk assessments via the Brief Suicide Safety Assessment (BSSA), developing safety plans, formulating clinical rationales for disposition recommendations, and coordinating care with on-site hospital staff. This role requires strong independent clinical judgment, comfort with autonomous decision-making during overnight hours, and the ability to respond promptly when activated.
Responsibilities:
- Respond to consult notifications within 20 minutes to initiate evaluation
- Conduct suicide risk assessments using the Brief Suicide Safety Assessment (BSSA)
- Develop Stanley Brown Safety Plans with patients and families
- Formulate clinical rationales and disposition recommendations aligned with risk level
- Identify concerns requiring additional intervention (Substance Use Disorder, serious mental illness, social determinants of health, mandated reporting)
- Communicate recommendations to ED Social Workers, RNs, and physicians
- Complete concurrent documentation in Epic (BSSA, Safety Plan, Consult Note)
- Conduct evaluations via telehealth; coordinate interpreter services as needed
Required Qualifications:
- Master's degree in a clinical field (Social Work, Counseling, Clinical Psychology, etc.)
- Independent state licensure (LCSW, LPC, LMFT, or equivalent)—associate licensure not accepted
- Minimum 4 years related clinical experience
- Demonstrated competency in suicide risk assessment, safety planning, and crisis intervention
- Strong independent clinical judgment
- Ability to respond promptly from on-call rest status
Preferred Qualifications:
- Overnight or on-call clinical experience
- Emergency department or crisis setting experience
- Epic EHR familiarity
- Bilingual capabilities
Working Conditions:
- Fully remote; must maintain reliable internet and HIPAA-compliant workspace
- On-call with ability to rest until notified
What We Believe:
NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.
*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.
As a HIPAA compliant organization
All team members shall:
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Act in accordance with NeuroFlow’s Information Security Policies.
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Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference.
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Report security events or other risks to the organization
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Execute organizational security processes or activities
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Perform security responsibilities that defined and communicated for their role
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Be responsible for their actions regarding the security of organization