Strategic Account Manager

COMPANY INFORMATION

Founded in 2019 and based in Montreal, MY01 envisions a world where every disease is quantifiable, enabling precise, personalized care for all patients. Specializing in managing limb ischemia and compartment syndrome, our tools provide proactive monitoring and actionable insights through a connected care team that benefits patients, providers, and payers. MY01 is commercial in the USA, Europe and Canada, setting new standards in healthcare.

At MY01, our work is driven by:

• Compassion: We care deeply for those we serve.
• Trust: We build trust through honesty and transparency.
• Responsibility: We take initiative and accountability.
• Adaptability: We embrace change and learn from mistakes.
• Curiosity: We persistently seek new knowledge.

These values guide us in making a difference in healthcare.

INTRODUCTION TO ROLE

MY01 is seeking a Strategic Account Manager to join its team. This person will be responsible for expanding product adoption, optimizing clinical and financial outcomes, and building long-term relationships with key accounts and training programs. This position requires a candidate with a strong focus on business development, education, and clinical support who can execute strategic initiatives with residents, fellows, clinical staff, and distribution partners. The successful candidate will report to the Sales Director and work 40 hours per week. This role offers the opportunity to gain experience in a fast-paced, collaborative, and high-performing startup environment.

RESPONSIBILITIES AND DUTIES

• Develop a strategic plan to drive MY01 product adoption across key accounts and training programs.

• Align execution with corporate objectives and track performance metrics.

• Collaborate with cross-functional teams on onboarding, educational initiatives, and clinical support.

• Track and support residents and fellows from their initial training through their transition to independent practice.

• Work with sales leadership to ensure a smooth handoff to representatives after training.

• Provide high-impact training and education that focuses on clinical outcomes and product utility.

• Increase engagement at key accounts to drive product utilization and ROI.

• Communicate insights about competitive activity and unmet needs to Marketing.

• Identify and implement initiatives that support surgeon education and product integration.

• Act as a clinical and technical expert for training programs and in-field education.

• Work with thought leaders and healthcare professionals to advance the understanding and adoption of MY01 products.

• Help with internal process improvements and the development of tools for fellow engagement.

• Align resident and fellowship strategies with the organization's broader capabilities and global materials.

• Work with Marketing and Sales Leadership on branding, communication strategy, and market differentiation.

• Ensure consistency in messaging across all customer touchpoints.

• This position requires routine travel to visit sights across the US.

• Perform other duties as assigned.

REQUIRED SKILLS

• A bachelor's degree is required. An MBA is preferred.

• At least 10 years of professional experience, with a minimum of 7 years in medical device, medical education, or related clinical fields. Experience in Orthopedics/Vascular is highly desirable.

• Proven success working in complex environments that involve structured procedures and cross-functional collaboration.

• Strong business acumen.

• Passion for education, clinical outcomes, and innovation.

• Expertise in Microsoft Office Suite and related tools and systems.

DESIRED SKILLS

• Excellent time management skills.

• A team player who collaborates well with others.

• Strong communication skills with the ability to effectively interact with team members and stakeholders.

• A proactive mindset with the ability to take initiative in problem-solving and implementing improvements.

• Willingness to learn and adapt to new technologies and tools.

BENEFITS & PERKS

At MY01 US Inc., we prioritize the well-being and satisfaction of our team members. Here are some of the benefits we offer:

• Remote Work: MY01 US Inc. is 100% remote first. However, our employees are invited to our headquarters in Montreal, QC on an annual basis.
• Office Allowance: All remote employees will receive a monthly office allowance to cover expenses for their home office.
• Car Allowance: All our employees who are actively travelling to client sights will receive a monthly car allowance.
• Comprehensive Benefits: All permanent employees enjoy access to our Group Benefits Plan with OneDigital, along with an annual Health and Wellness Allowance.
• 401K through Human Interest: We offer our employees the opportunity to be financially responsible for their future with our 401K plan in place.
• Generous Time Off: In addition to a minimum of three weeks of vacation annually, we observe a holiday office closure at the end of each year to encourage everyone to disconnect and recharge for the upcoming year.
• Ownership Opportunity: Employees have the chance to share in our success through participation in our Employee Stock Option Plan.
• Further Education: MY01 offers its employees the opportunity to expand their knowledge and to invest in their professional development through our Further Education support policy.
• Team Events: We foster a sense of community through regular 5@7 social gatherings and quarterly team bonding and wellness events. Don't miss our annual retreat in the scenic Laurentians.

If you are looking to continue your career with a supportive team, gain valuable work experience and have what it takes to join MY01 Inc., please send us your resume, we would love to hear from you!

MY01 Inc. is an Equal Opportunity and Affirmative Action employer. We are committed to creating a work environment based on mutual respect, hard work and inclusion without bias or discrimination. Our team is made up of people from all backgrounds and walks of life, and each member is valued for what they know and what they can contribute. As a collective we are continuously learning and encourage each other to push our boundaries and make mistakes we can all learn from. Those who do so will get an opportunity to grow with us and share in our success.