VP, India Operations
Medable
Medable's mission is to get effective therapies to patients faster. We provide an end-to-end, cloud-based platform with a flexible suite of tools that allows patients, healthcare providers, clinical research organizations and pharmaceutical sponsors to work together as a team in clinical trials. Our solutions enable more efficient clinical research, more effective healthcare delivery, and more accurate precision and predictive medicine. Our target audiences are patients, providers, principal investigators, and innovators who work in healthcare and life sciences.
Our vision is to accelerate the path to human discovery and medical cures. We are passionate about driving innovation and empowering consumers. We are proactive, collaborative, self-motivated learners, committed, bold and tenacious. We are dedicated to making this world a healthier place.
1. Responsibilities
Strategic Leadership
- Develop and execute the India strategy in alignment with Medable’s global vision and business objectives.
- Identify and drive growth opportunities within the GCC to enhance its strategic value and operational impact.
- Serve as a key voice in shaping global strategies with localized expertise and insights.
Operational Management & Delivery Excellence
- Oversee end-to-end service delivery across all functional areas based in India.
- Ensure the India team meets or exceeds expectations for quality, productivity, compliance, and innovation.
- Drive adoption of best practices and continuous improvement across all operational processes.
Talent Strategy & Development
- Lead efforts to attract, retain, and develop top-tier talent in India.
- Promote a high-performance culture anchored in Medable’s mission and values.
- Champion employee engagement through inclusive programs, leadership development, and career growth opportunities.
Financial Performance & Cost Optimization
- Own and manage the GCC budget, including cost controls, financial forecasting, and resource allocation.
- Ensure operational efficiency and continuous improvement to maximize ROI and profitability.
Stakeholder Management & Global Collaboration
- Act as the primary liaison between Medable India and global leadership teams.
- Foster strong partnerships across departments to enable seamless global operations.
- Communicate India’s contributions and needs effectively to Medable’s executive team.
Compliance, Risk & Regulatory Adherence
- Ensure that all operations within the GCC comply with local laws and global regulatory standards.
- Build and maintain a robust risk management framework to identify and address operational challenges.
- Lead internal compliance audits and ensure alignment with Medable’s quality and security protocols.
Market Expansion & Industry Engagement
- Represent Medable India in industry forums, government panels, and regulatory discussions.
- Build strategic partnerships with Indian and global stakeholders to strengthen Medable’s market presence.
- Position the India GCC as a leader in decentralized clinical trials and eCOA (electronic Clinical Outcomes Assessment).
Employer Branding & Workforce Development
- Drive initiatives to make Medable a recognized employer of choice in the Indian healthcare tech space.
- Develop academic and institutional partnerships to build a future-ready talent pipeline.
ESG and Corporate Social Responsibility (CSR)
- Align India operations with Medable’s global ESG goals.
- Design and implement CSR programs focused on digital health equity, clinical research education, and community engagement.
- Other duties as assigned.
2. Experience
- 15+ years of experience in operations, or general management roles, preferably within the healthcare, technology, or clinical research sectors, or a combination of education and experience.
- Demonstrated experience leading global capability centers or international teams.
- Proven success in operational excellence, talent leadership, and financial management.
3. Skills
- Strong understanding of India’s regulatory landscape, employment practices, and industry dynamics.
- Strategic thinking with a global mindset.
- Operational discipline and financial acumen.
- Inspirational leadership and team building.
- Executive presence with strong communication skills.
- Change management and growth orientation.
4. Education, Certifications, Licenses
- Bachelor’s degree required
- Master’s degree (MBA or equivalent) preferred.
5. Travel Requirements
As required.
At Medable, we believe that our team of Medaballers is our greatest asset. That is why we are committed to your personal and professional well-being. Our rewards are more than just benefits - they demonstrate our commitment to providing an inclusive, healthy and rewarding experience for all our team members.
Flexible Work
Remote from the start, we believe in a flexible employee experience
Compensation
Competitive base salaries
Annual performance-based bonus
Stock options for employees, aligning personal achievements to Medable's success
Health and Wellness
Comprehensive medical, dental, and vision insurance coverage
Carrot Fertility Program
Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA)
Wellness program (Mental, Physical and Financial)
Recognition
Peer-to-peer recognition program, celebrating achievements and milestones
Community Involvement
Volunteer time off to support causes you care about
Medable is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or would like to request an accommodation due to a disability, please contact us at hr@medable.com.