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AI Client Solutions Associate

Keyreply

Software Engineering, Data Science, Customer Service

United States

Posted on Sep 8, 2025

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Locations: Australia, United States and Singapore.

About Us

At KeyReply, we're at the forefront of generative AI innovation, creating transformative AI agents and agentic workflows that deliver real business value. We're looking for visionary professionals who can bridge the gap between cutting-edge AI capabilities and practical business applications.

The Role

As an AI Client Solutions Associate, you'll lead the design and implementation of sophisticated AI solutions that push boundaries while solving real-world business challenges. You'll work directly with enterprise clients to understand their needs, architect custom AI agents, and deliver agentic workflows that drive measurable outcomes.

What You'll Do

Partner with enterprise clients to identify high-impact opportunities for AI transformation
Design and implement custom AI agents and agentic workflows using frontier LLM technologies
Lead proof-of-concept development and scale successful pilots to production systems
Collaborate with cross-functional teams to integrate AI solutions with existing enterprise systems
Educate clients on emerging AI capabilities and establish best practices for implementation
Monitor solution performance and continuously optimize based on business outcomes

Who You Are

Fearless Explorer: You navigate unfamiliar technologies with confidence, experimenting without anxiety about breaking things (and when you do break things, you ask "why?!")
Problem Definer: You excel at identifying the right problems to solve, distinguishing between surface complaints and core business challenges
Rapid Adapter: You quickly master new tools and technologies, staying ahead of the rapidly evolving AI landscape
Business Translator: You can translate between technical capabilities and business outcomes, speaking both languages fluently
Experimental Thinker: You embrace trial and error, using failures as learning opportunities that accelerate progress
Curious Investigator: You're deeply curious about both technology and business domains, constantly questioning boundaries and limitations

The "Tech Spidey Sense"

The most successful candidates possess what we call a "tech spidey sense"—an intuitive ability to:

Quickly grasp how unfamiliar systems work and how to navigate them
Identify creative applications for new technologies
Anticipate potential problems before they emerge
Recognize patterns across disparate domains and technologies
Sense when a technological approach isn't the right fit for a business problem

Requirements

2-3 years of experience in AI/ML implementation, business analysis, software project implementation, analytics/business intelligence, or change management
Demonstrated experience with LLM platforms (OpenAI, Anthropic, etc.) and prompt engineering
Strong understanding of enterprise systems and business processes
Excellent communication skills with the ability to translate complex concepts for business audiences
Track record of leading technology initiatives that deliver measurable business value
Bachelor's degree or equivalent practical experience (field not restricted to Computer Science)

Nice to Have

Experience with multi-agent AI systems or agentic workflows
Background in conversational AI or natural language processing
Knowledge of enterprise content management and knowledge systems
Familiarity with data privacy and AI governance frameworks
Experience in consulting or client-facing roles
Healthcare provider workflow know-how
Know-how working with enterprise solutions like Salesforce, Microsoft Dynamics, contact center solutions, or electronic medical record systems (Epic, AthenaOne, Cerner, etc.)