<div class="content-intro"><p><span style="font-size: 10pt;">Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes.</span></p> <p><span style="font-size: 10pt;">We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need. Today, Iterative Health is headquartered in Cambridge, Massachusetts, and New York City with 250+ employees world-wide.</span></p> <p>&nbsp;</p></div><p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">The Senior People Operations Specialist at Iterantive Health is a critical individual contributor responsible for helping scale and optimize the infrastructure that supports the employee experience. This role serves as a subject matter expert in benefits administration, leave management, HR systems, people analytics, compliance, and operational excellence.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">This is an exciting opportunity for someone who enjoys building, improving, and modernizing People Operations processes in a high-growth environment. The ideal candidate is equally comfortable supporting employees, leveraging data to drive decisions, and identifying opportunities to streamline and automate workflows.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Over the next year, this person will play a key role in helping modernize our People infrastructure through process optimization, automation, AI-enabled solutions, and the implementation of new benefits, tools and technologies.&nbsp;</span></p> <h2><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Where You'll Drive Impact</span></h2> <h3><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Benefits &amp; Leave Administration</span></h3> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Administer employee benefit programs, including medical, dental, vision, life insurance, disability, retirement, wellness, and voluntary benefits.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Serve as the primary point of contact for employee benefits inquiries and issue resolution.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Manage benefit enrollments, qualifying life events, terminations, and annual open enrollment processes, partnering with brokers, vendors, and HRIS providers to ensure accuracy and a seamless employee experience.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Partner with brokers, vendors, and internal stakeholders to support benefit administration, audits, benchmarking, vendor evaluations, and program enhancements.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Serve as a trusted resource for employees and managers throughout the leave process.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Partner with third-party leave administrators, HR Business Partners, managers, and payroll to support leave administration, ensure compliance, and maintain accurate documentation and records.</span></li> </ul> <h3><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">HRIS Management &amp; Employee Lifecycle</span></h3> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Serve as the primary administrator for the company's HRIS, ensuring employee data is accurate, secure, and maintained with integrity across systems.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Configure and support system workflows, business processes, security roles, reporting, and integrations.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Manage employee lifecycle transactions, including hires, transfers, promotions, compensation changes, and terminations.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Support onboarding and offboarding processes, ensuring accurate employee communications and coordination with payroll, finance, and external vendors.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Develop and maintain process documentation, data governance standards, and system procedures.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Maintain employee records, including I-9s, licenses, certifications, and other required documentation.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Serve as a backup resource for pre-boarding and onboarding activities during periods of high volume or team absences.</span></li> </ul> <h3><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">People Analytics, Compliance &amp; Reporting</span></h3> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Support the development and maintenance of People metrics, dashboards, and reporting, providing insights on headcount, hiring, retention, turnover, engagement, leave utilization, and other workforce trends.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Leverage HR technology, AI, and analytics tools to improve reporting capabilities, identify trends, and support data-driven decision-making.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Partner with People leaders and cross-functional stakeholders to support workforce planning, reporting, and strategic initiatives.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Support HR compliance activities, audits, and regulatory reporting, including EEO-1 reporting, unemployment claims, workers' compensation, compensation reporting, and other required filings.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Assist with employee compliance programs, including employee handbook administration, policy updates, annual acknowledgements, mandatory training programs, and compliance communications.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Maintain compliant employee records and support I-9 administration, record retention, documentation reviews, and other compliance-related processes.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Monitor regulatory changes and support updates to policies, processes, reporting, and employee communications to ensure ongoing compliance.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Identify opportunities to improve processes, leverage AI and automation, and enhance the employee experience through technology and operational efficiencies.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Support additional People Team projects and initiatives as assigned.</span></li> </ul> <p><strong><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">How We Work&nbsp;</span></strong></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Collaborative and low-ego team environment</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Fast-moving and highly iterative culture</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Strong focus on ownership and accountability</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Mission-driven and patient-centered mindset</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Open communication and continuous learning</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Comfortable navigating evolving business needs&nbsp;</span></li> </ul> <h2><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">What You Bring to the Team&nbsp;</span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">5+ years of experience in benefits administration, HRIS management, leave administration, or People Operations</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Strong knowledge of employee benefits programs, retirement administration, and leave management</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Experience administering FMLA, ADA, COBRA, disability, and state leave programs</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Experience working within HRIS platforms and managing employee data and workflows from (ADP, Rippling, UKG and/or Paylocity)</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Strong organizational skills with exceptional attention to detail and follow-through</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Ability to manage multiple priorities and work independently in a fast-paced environment</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Strong communication and interpersonal skills with a service-oriented mindset</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Ability to handle sensitive and confidential information with professionalism and discretion</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Proactive, solutions-oriented, and process improvement focused approach</span></li> </ul> <p>&nbsp;</p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Benefits That Support You&nbsp;</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">We believe great teams do their best work when they feel supported — professionally and personally.</span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Hybrid work environment with in-office collaboration two days per week in either our NYC or Boston office</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered by Iterative Health</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Mental health and wellness support through Spring Health</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Health HSA or FSA options, and commuter FSA contributions supported by Iterative Health</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">401(k) program with a company match of up to 3% (up to $3,000 annually)</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Weekly in-office lunch benefit every Tuesday</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">100% company-paid short-term and long-term disability coverage</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Annual wellness and professional development stipend to support your health and growth</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">And more!</span></li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="title">New York pay range</div><div class="pay-range"><span>$90,000</span><span class="divider">&mdash;</span><span>$130,000 USD</span></div></div></div><div class="content-conclusion"><p><span style="font-size: 10pt;">At Iterative Health, we’re actively working towards creating an environment that is representative of the diversity of patients our technology serves. We are focused on building an equitable and inclusive culture, and by extension, hiring process. If you require any accommodations to make the application process or interviewing experience more accessible to you, please contact CandidateAccommodations@iterative.health.</span></p></div>