Summary

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.

We’re a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work — and to each other. Because learning from the people here means we’re learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar.

The Merchandising Field Leader plays a critical role in supporting the execution of

Apple Retail key priorities and driving those initiatives as a part of the Retail Operations

team.

Description

As a Field Merchandising Leader, you are the vital connection between Apple Retail stores and Global Retail Support, partnering with Market Directors, Market Leaders and Store Leaders to provide insight, guidance, and direction.

Merchandising Field Leaders work to ensure the effective execution of

Merchandising programs, new store openings, remodels, & relocations, and merchandising resets, including new product introductions and accessory updates in Retail Stores, partnering closely with visual and product merchandising teams.

You communicate vision, purpose, and technical expertise to empower teams in delivering Apple’s signature experience through globally aligned merchandising standards. You provide strategic feedback and guidance on merchandising priorities, sharing field insights that shape captivating in-store experiences, connecting millions of customers to Apple’s innovative ecosystem.

The successful candidate will find opportunities to drive excellence in execution and engagement in Merchandising strategies and build effective relationships across Apple.

Responsibilities

• Partner with Market Directors and Leaders to align merchandising strategies with Retail’s priorities and identify ownership opportunities.
• Provide feedback to Geo Merchandising partners to enhance program success.
• Drive in-store experiences by leading the execution of merchandising engagement programs.
• Lead merchandising efforts for new store openings, remodels, and relocations.
• Provide overnight support during merchandising resets, including new product introductions and accessory updates.
• Conduct regular store visits to review merchandising principles and connect with field leadership.
• Select, train, and lead the NSO Merchandising Mentor Program.
• Establish merchandising standards for a globally consistent execution and customer experience.
  
  

Minimum Qualifications

• 7+ years experience in leadership managing direct reports, or formal program management in a corporate functional area.
• Strong data analysis skills, with the proven ability to turn analysis into actions aligned to business priorities.
• Proven ability to lead and influence at the highest levels in an internationally recognized organization.
• Ability to work outside of normal business hours and flexibility to travel up to 80% of the time.
  
  

Preferred Qualifications

• Excellent collaboration skills, with ability to synthesize information and adapt messaging to various audiences across functions and levels.
• Skilled in negotiation and persuasion, with a talent for finding win-win solutions that satisfy multiple stakeholders.
• Outstanding decision making skills, with an ability to make informed decisions in highly ambiguous environments.
• Influencer who is great at connecting the dots between the analytics and strategy.
• Self-starter that takes initiative with an entrepreneurial spirit, as part of a team.
• Ability to direct work and prioritize effectively.
• Strong verbal and written communication at a strategic and tactical level.
• Contribute to an inclusive environment through respecting each others’ differences and having the curiosity to learn.
  
  

Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.