Summary

Would you like to become part of a team that brings ambitious iPad products to life through strategic quality program management? Does being part of solving hardware innovation challenges sound exciting? Come join our team of creative Quality Program Mangers and Engineers that shape quality for a product millions of people rely on every day!

We are the PSQ Devices iPad quality team and we focus on delivering the highest quality customer experience with every iPad release. We drive integrated system testing with an emphasis on hardware enabled features for new/existing iPads and compatible accessories. As a champion for the customer, you will influence critical program decisions and navigate complex technical challenges to ensure every iPad and accessory delivers an exceptional user experience that meets Apple's uncompromising quality standards.

Description

As a Quality Program Manager you will lead large cross functional QE efforts, test plan development, highlight program risks, support strategic mitigation planning while weighing trade-offs and drive cross-functional alignment with Product Design, Human Interface Devices (HID), Software, and many more teams through all development cycles.

Responsibilities

• Organize org wide QE efforts and represent quality at a high level. This includes facilitating iPad systems test plan reviews, cross-functional core meetings, hosting various executive reviews before product release and leading the customer feedback effort post launch
• Applying technical knowledge and expertise in iPad technologies to ensure full test coverage across multiple QE orgs and drive issues to fix
• Collaborate effectively with cross-functional teams throughout the hardware and software development period to ensure the organization is informed of key product updates, build over build changes, and equipped with the necessary development hardware for validation.
• Prepare and deliver presentations including one-page reviews, program updates to leadership, and executive summaries
• Presenting project status at various forums and providing overall validation status through e-mail reporting
  
  

Minimum Qualifications

• Bachelor's degree in any Engineering field
• 3 years of experience in quality program management
• Experience driving multi-functional efforts across major technical fields (SW/HW/QA) and proficient in systematic risk analysis and prioritization
• Experienced working in technical project leadership in hardware/consumer devices and ability to learn new technologies quickly
• Experienced in quality engineering initiatives applying QA principles and analyzing quality metrics (KPI, Customer Impact, Fix Risk, Reproducibility rate
• Demonstrated ability to process multiple data sources into program health reports and executive summaries with crisp status and actionable insights.
• Experience delivering crisp updates on technical and engineering issues at the appropriate level for each audience to influence technical direction and decisions.
  
  

Preferred Qualifications

• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Self-starter with the ability to work independently and as part of a team
• Experience with project planning tools
  
  

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

Apple accepts applications to this posting on an ongoing basis.