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Service Engineer - Elgin, Illinois

Augmedics

Augmedics

Elgin, IL, USA
Posted on May 27, 2025

Description

Augmedics, a medical device start-up developing an Augmented Reality Guided Surgery System, is seeking a Service Engineer.

The Service Engineer will be responsible for setting up, configuring, calibrating, maintaining, and supporting the lifecycle of Augmedics' AR-based medical devices and associated IT systems.

This includes hardware/software configuration and upgrades, system calibration, labelling, RMA handling, and both corrective and preventive maintenance activities to ensure optimal device performance and compliance with regulatory standards.

Requirements

✔ Proven hands-on experience in service engineering / technical support / IT with electro-mechanical products - A must.

✔ An associate’s degree in Electronics, IT, or a related field (or equivalent practical experience) - A must.

✔ Experience within the regulated medical device or healthcare technology sector – A must.

✔ Familiarity with computing hardware and application software - An advantage.

✔ Hands-on experience in performing both corrective and preventive maintenance procedures.

✔ Demonstrated ability to troubleshoot issues at both the component and system levels.

✔ Excellent problem-solving and documentation abilities.

✔ Willingness to travel up to 20%.

📩 Apply today or share with someone who should join our team!